Payment methods actually available to you are displayed at checkout. Availability may depend on device, billing location, currency and payment-provider support. Norvelune™ does not guarantee that every method will be available for every transaction.

You agree to provide current, complete and accurate billing information and confirm that you are authorized to use the selected payment method. A pending authorization is not necessarily a completed charge.

Orders may be delayed while payment or identity information is verified. We may cancel an order when authorization fails, information cannot be verified, risk indicators are present or the transaction violates applicable requirements.

Payments are handled through Shopify and applicable payment processors. Norvelune™ does not receive or store the complete payment-card number entered through hosted checkout fields. Payment providers may collect and process information under their own privacy terms.

Prices are shown in the currency displayed by the storefront or checkout. Taxes, shipping charges and other applicable amounts are shown before the order is submitted where supported. International card issuers may apply conversion or foreign-transaction fees independently.

Approved refunds are normally processed by Norvelune™ within 5–10 business days to the original payment method. Financial institutions may require additional posting time. Contact us before initiating a payment dispute so we can review and attempt to resolve the issue.