By placing an order, you agree to these Terms and Conditions, our Terms of Use, Privacy Policy, Shipping Policy and Return & Refund Policy.

You must have legal capacity to enter a binding agreement and provide accurate order, contact, billing and delivery information.

We aim to present products accurately. Screen settings, handmade processes, natural material variation and production tolerances may cause reasonable differences in color, grain, glaze, texture or measurements.

Prices, shipping and applicable taxes are shown at checkout where supported. Payment must be successfully authorized. We may correct obvious pricing or listing errors before fulfillment and will contact affected customers where appropriate.

An order confirmation acknowledges receipt and does not necessarily constitute final acceptance. We may reject or cancel orders because of stock, payment failure, suspected fraud, address limitations, errors or legal restrictions. Any collected payment for a canceled order will be refunded.

Orders are normally processed and dispatched within 7 business days after payment confirmation. Standard U.S. transit normally takes 10–15 business days after dispatch. Estimates are not guaranteed arrival dates.

Eligible return requests must be made within 30 calendar days after delivery. Approved refunds are normally processed within 5–10 business days after approval, subject to additional posting time by financial institutions.

Follow product instructions and use products only for their stated purpose. Decorative objects are not toys. Trays, vessels and display pieces are not food-contact products unless expressly stated.

Norvelune™ names, branding, product imagery, text, designs and site content are protected by applicable intellectual-property laws and may not be used without permission.

To the maximum extent permitted by law, liability is limited as provided by applicable law. Nothing excludes liability or consumer rights that cannot lawfully be excluded.

We are not responsible for delay caused by events beyond reasonable control, including natural events, transportation disruption, government action, labor disputes, infrastructure failure or carrier interruption.

These terms are governed by applicable law, without limiting mandatory consumer protections. We may revise them prospectively; the updated date appears above.