Privacy Policy

Norvelune™ · Privacy & Data

Privacy Policy

How Norvelune™ collects, uses, discloses and protects personal information.

Norvelune™Last updated October 23, 2026United States

01 · Scope

Information covered by this policy

This Privacy Policy applies when you visit our website, purchase products, communicate with us, submit a request, interact with our advertising or otherwise use services that link to this policy.

02 · Information We Collect

Information you provide and information collected automatically

  • Contact and account details, including name, email, telephone number, billing and shipping addresses.
  • Order and transaction details, including products, amounts, payment status, returns and support history.
  • Payment information processed by Shopify and payment providers.
  • Device, browser, IP address, identifiers, pages viewed, interactions, referring URLs and approximate location derived from IP address.
  • Preferences, consent choices, marketing engagement and communications.
  • Information received from service providers, advertising partners and platforms where permitted.

03 · Uses

Why we process information

  • Operate the store, process payments, fulfill orders and provide customer service.
  • Prevent fraud, secure transactions, troubleshoot and enforce our terms.
  • Improve products, website performance and customer experience.
  • Send transactional communications and, where permitted, marketing messages.
  • Measure advertising, understand attribution and deliver or improve advertising.
  • Comply with law, respond to valid requests and protect rights and safety.

04 · Disclosure

Service providers and third parties

We may disclose information to Shopify, payment processors, fulfillment and logistics providers, analytics and technology providers, professional advisers, fraud-prevention providers, advertising partners, authorities where legally required and parties involved in a business transaction.

05 · AppLovin

Advertising data sharing

We may collect, use and share information with third parties for advertising purposes. AppLovin is one such third party and may process information for advertising, measurement, attribution, interest-based advertising, service improvement and related purposes as described in its policies.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

Where AppLovin technologies are enabled, information may be collected or transmitted through an AppLovin pixel, cookies, API, script or other integration. We provide visible notice and seek consent where required before enabling non-essential advertising technologies.

Cookie and consent controls: If AppLovin’s pixel, cookies, API, script or another AppLovin integration is enabled on the website, the live site must use a compliant cookie banner or comparable consent mechanism that identifies AppLovin and the relevant technologies, collects and respects consent choices, and permits withdrawal or opt-out where required.

06 · Cookies

Cookies, pixels and similar technologies

We use technologies necessary for store functionality and may use optional analytics or advertising technologies subject to applicable consent requirements. You can manage available choices through the cookie banner, browser controls and any privacy-choice mechanism offered on the site. Blocking essential technologies may affect store functionality.

07 · Privacy Rights

Your choices

Depending on where you live, you may have rights to request access, correction, deletion or portability; to opt out of certain targeted advertising, sale or sharing; to withdraw consent; and to appeal a decision. Email service@norvelune.com to submit a request. We may verify identity and may retain information where permitted or required.

Where recognized and technically supported, we may process browser-based opt-out preference signals in accordance with applicable law.

08 · Retention & Security

How long information is kept

We retain information for as long as reasonably necessary for the purposes described, including order fulfillment, accounting, dispute resolution, security and legal compliance. We use reasonable administrative, technical and organizational safeguards, but no system is completely secure.

09 · International Processing

Cross-border operations

Service providers may process information in countries other than your own. Where required, appropriate legal mechanisms are used for cross-border transfers.

10 · Children

Not directed to children

Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. Contact us if you believe a child has provided information improperly.

11 · Updates & Contact

Policy changes and questions

We may update this policy to reflect operational, legal or regulatory changes. The revised date will appear above. Privacy inquiries may be sent to service@norvelune.com.

Company Details

Official business information

Use these details for customer support, order questions, privacy requests, returns and other store-related inquiries.

Brand NameNorvelune™
Legal Company NameGuangzhou Fogge Trading Co., Ltd.
OwnerSong Dongdong
Business AddressRoom 302, No. 8, South 1st Lane, Lühe Street, Shipai, Tianhe District, Guangzhou
Customer Support Emailservice@norvelune.com
Customer Support Phone+86 132 4145 5480
Customer Service Hours8:00 AM – 10:00 PM Daily